Let’s face it. We’ve all been fed up with customer service at some point or another. Whether it’s the cashier in the drive through with a horrible attitude or the manager that lies to you and says they’re doing all they can to resolve the issue. In our minds, we often act out slapping the person in the head, stomping on them or throwing things (bricks, pots, etc) at them to release our anger. Or is it just me??? Well, one furious Manchester, England T-Mobile customer named Jason Codner decided to take matters into his own hands….literally.
Earlier this week, Jason trashed a local T-Mobile store in Manchester, England by ripping displays from the walls, tearing down signs, and spraying phones with 2 fire extinguishers. What possibly could have made him do this? A refund. Or better yet, a refund that he did not get that he felt he deserved. There aren’t any details as to what the refund was for, but it definitely angered Jason enough to trash the T-Mobile store. And here’s the kicker…he walks in without any kind of mask, and slowly trashes the store as onlookers eventually witness him getting arrested. Surprisingly, he doesn’t resist the arrest and takes full responsibility for his actions. Way to go Jason…even if you do get that refund you more than likely deserved, you’ll be paying much more than that in damages.
So what Do you think about Jason Codner’s rampage? Were his actions justified if he really was ripped off? One thing is for sure. Jason Codner has made huge headlines, and people with T-Mobile, AT&T and Sprint phones are all watching the video of his antics. Just goes to show that only takes a little guts and irrational behavior to be a star today. Have you ever lost your mind for a second regarding customer service matters? Or have you thought out a release of anger similar to Jason’s? Definitely a WTH moment….feel free to share your thoughts.
And oh yeah…HAPPY 4TH OF JULY!!